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Key Account Manager – Operating Room Equipment

Req # JR - 197508 Location Petaling Jaya, Selangor, Malaysia Job Category Sales Date posted 02/27/2026
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Overview

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

  • Support for Parents

  • Continuing Education/ Professional Development

  • Employee Heath & Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Stakeholder Insight and Influence
  • Sales Solution Identification and Development
  • Negotiation Skills
  • Strategic Planning
  • Managing and Coaching
  • Ownership of the Business

Key Account Manager – Operating Room Equipment

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This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Essential Duties & Responsibilities

  • Lead distributor partnerships to accelerate Baxter’s Healthcare System & Technology portfolio growth, driving solution‑selling strategies that empower healthcare providers.
  • Build trusted alliances with distributor networks, ensuring loyalty to Baxter and positioning us as the partner of choice in the market.
  • Shape market success by deeply understanding distributor capabilities, customer needs, and competitive dynamics, then translating insights into winning strategies.
  • Unlock growth opportunities by expanding relationships with existing distributors and continuously proposing innovative solutions that meet evolving objectives.
  • Champion flawless execution by ensuring distributors deliver Baxter products and services seamlessly and on time to healthcare providers.
  • Be the voice of Baxter — act as the critical communication bridge between distributors, internal teams, and customers, ensuring alignment and clarity.
  • Safeguard business continuity by resolving distributor or customer issues swiftly and professionally, turning challenges into opportunities.
  • Drive long‑term impact by generating new sales opportunities through distributor channels and converting them into sustainable partnerships.
  • Deliver insights that matter by preparing regular performance reports, forecasts, and key account metrics for stakeholders.
  • Own the numbers — achieve and exceed sales targets/budgets across assigned territories through effective distributor management.
  • Educate and inspire distributors by articulating the clinical and economic benefits of Baxter products, enabling them to position solutions confidently to hospitals.
  • Be the local expert for Commercial Leaders, Sales Managers, distributors, and customers on assigned product lines.
  • Elevate distributor capability by collaborating with regional Product Managers to enhance product knowledge, deliver impactful training, and co‑organize clinical seminars and symposiums.

Education & Experience

  • Degree in Nursing, Science, Pharmacy, or equivalent preferred.
  • Minimum 8 years’ experience in distributor management and hospital account handling within the medical devices/equipment industry.
  • Proven ability to manage territories/regions independently and strategically.
  • Experience in tender management and distributor negotiations is a strong advantage.
  • Demonstrated track record of high‑performance sales management and consistent target achievement.
  • Skilled in conducting CME and product training sessions for healthcare professionals in collaboration with distributors.
  • Ability to manage multiple portfolios and distributor networks simultaneously with agility and focus.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location B-21-3A, Level 21 , The Ascent, Paradigm , No. 1
Jalan SS 7/26A Kelana Jaya
47301 Petaling Jaya, Selangor
Malaysia
Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

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