Key Account Manager, Patient Support Systems- Sydney South

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Overview

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

Stakeholder Insight and Influence
Sales Solution Identification and Development
Negotiation Skills
Strategic Planning
Managing and Coaching
Ownership of the Business

Key Account Manager, Patient Support Systems- Sydney South

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This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

The Role

An exciting opportunity has opened for a high-performing Key Account Manager to join our Patient Support Systems team in Sydney, covering the Metropolitan South territory. In this role, you’ll represent a market-leading portfolio of connected smart beds and advanced therapeutic surfaces, helping hospitals enhance patient care, safety, and recovery outcomes across both public and private acute settings. You’ll combine strategic account management with hands-on clinical engagement, positioning yourself as a trusted advisor to your customers.

You’re someone who thrives on ownership, accountability, and impact—a natural relationship builder who can navigate complex healthcare environments while delivering strong commercial results. If you’re looking for a role where you can combine commercial success with meaningful impact in healthcare, we’d love to hear from you!

Drive innovation. Influence patient outcomes. Grow your career.

What you’ll be doing

Develop and execute a strategic territory plan to drive growth and expand market share
Build strong, long-term relationships with clinical staff, procurement teams, and key stakeholders
Identify and convert new business opportunities, including proactive outreach and targeted prospecting
Deliver compelling product demonstrations, tenders, and proposals that showcase value and outcomes
Lead clinical education and in-servicing, ensuring customers maximise product utilisation
Act as a trusted partner in the clinical environment, providing technical insight and support
Collaborate cross-functionally with Customer Service, Field Service, and Marketing to deliver exceptional customer experiences
Maintain a strong and accurate pipeline and reporting cadence via Salesforce
Monitor territory performance, pricing, and inventory to optimise profitability.

What you bring

A degree in Medical Science, Healthcare, Business, or a related field
3–5+ years of success in medical device or pharmaceutical sales
Strong understanding of the hospital and healthcare landscape
Demonstrated ability in key account management and value-based selling
Exceptional relationship-building and communication skills
A results-driven mindset with accountability for targets and outcomes
Strong organisational and territory management capabilities
Experience using Salesforce (or similar CRM tools)
Flexibility to travel, including occasional interstate travel.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location P O Box 88, One Baxter Drive
Old Toongabbie NSW 2146
Australia Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

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We're grateful for your interest in a career with Baxter, and would like to get to know you. Joining our Talent Community is a great way to stay connected, learn more about Baxter, and help our recruiters find you if there's an opportunity that aligns with your background, skills and interests.

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Key Account Manager, Patient Support Systems- Sydney South

Overview

Success Profile

Key Account Manager, Patient Support Systems- Sydney South

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Hear from Our Employees

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

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Join Our Talent Community