Key Account Manager, NSW- Patient Support Solutions

Apply Now

Overview

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

Stakeholder Insight and Influence
Sales Solution Identification and Development
Negotiation Skills
Strategic Planning
Managing and Coaching
Ownership of the Business

Key Account Manager, NSW- Patient Support Solutions

Apply Now

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Join Baxter and help transform patient care with Hillrom solutions.

The Role
We have an exciting opportunity that has arisen for a dynamic Key Account Manager to join our Patient Support Services team based in NSW covering the Sydney South territory. Our Patient Support Services portfolio encompasses the Hillrom Smart beds and surfaces.

Reporting to the National Sales Manager, you will work as an integral member of the team driving revenue growth and profitability across all assigned accounts new and existing. In this role you will use your effective territory leadership skills to implement sales strategies through development of new business and maintaining existing business while improving market presence of our product portfolio.

If you are a motivated professional who thrives on building positive relationships and delivering results in the healthcare space, apply today!

What You’ll Do

Drive Growth: Achieve revenue and profitability targets across assigned accounts.
Expand Market Presence: Identify new business opportunities and protect existing accounts from competitors.
Champion Hillrom Beds: Promote our advanced hospital bed systems and related technologies, demonstrating their value in enhancing patient care and operational efficiency.
Engage Clinicians: Spend significant time in hospitals and healthcare facilities, delivering product demonstrations, in-servicing, and technical consultations.
Lead Proposals & Tenders: Prepare and present compelling sales proposals and manage high-value tenders with hospitals and healthcare providers.
Collaborate & Innovate: Work cross-functionally with internal teams and external stakeholders to ensure customer satisfaction and deliver exceptional service.
Own Your Territory: Manage accounts with precision using Salesforce and Power BI, ensuring compliance with company policies and industry standards.

What We’re Looking For

Experience: Minimum 5 years in a sales role within the medical device, medical capital or healthcare industry
Skills: Strong negotiation, influencing, and relationship-building skills; proven ability to manage complex tenders and present technical information confidently
Knowledge: Familiarity with key account management principles, value-added selling techniques, and healthcare environments
Tech Proficient: Demonstrate strong capability in Microsoft Office and CRM tools (Salesforce experience preferred)
Education: Tertiary qualifications in healthcare, science, or business are highly regarded.

What Success Looks Like

You’re a trusted partner to clinicians and healthcare leaders.
You thrive in a fast-paced, field-based environment, balancing autonomy with collaboration.
You embrace challenges, stay resilient, and consistently deliver results.
You believe in the value of Baxter’s portfolio—including Hillrom beds and patient support systems—and are passionate about improving patient outcomes.

#li-baxgen

#LI-JB1

#ind-aus

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Apply Now

Address

Explore this location P O Box 88, One Baxter Drive
Old Toongabbie NSW 2146
Australia Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

Join Our Talent Community

We're grateful for your interest in a career with Baxter, and would like to get to know you. Joining our Talent Community is a great way to stay connected, learn more about Baxter, and help our recruiters find you if there's an opportunity that aligns with your background, skills and interests.

Join Now

Key Account Manager, NSW- Patient Support Solutions

Overview

Success Profile

Key Account Manager, NSW- Patient Support Solutions

Address

Share

Hear from Our Employees

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

Related Content

Join Our Talent Community