Key Account Manager, NSW- Patient Support Solutions

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Join Baxter and help transform patient care with Hillrom solutions.

The Role
We have an exciting opportunity that has arisen for a dynamic Key Account Manager to join our Patient Support Services team based in NSW covering the Sydney South territory. Our Patient Support Services portfolio encompasses the Hillrom Smart beds and surfaces.

Reporting to the National Sales Manager, you will work as an integral member of the team driving revenue growth and profitability across all assigned accounts new and existing. In this role you will use your effective territory leadership skills to implement sales strategies through development of new business and maintaining existing business while improving market presence of our product portfolio.

If you are a motivated professional who thrives on building positive relationships and delivering results in the healthcare space, apply today!

What You’ll Do

• Drive Growth: Achieve revenue and profitability targets across assigned accounts.

• Expand Market Presence: Identify new business opportunities and protect existing accounts from competitors.

• Champion Hillrom Beds: Promote our advanced hospital bed systems and related technologies, demonstrating their value in enhancing patient care and operational efficiency.

• Engage Clinicians: Spend significant time in hospitals and healthcare facilities, delivering product demonstrations, in-servicing, and technical consultations.

• Lead Proposals & Tenders: Prepare and present compelling sales proposals and manage high-value tenders with hospitals and healthcare providers.

• Collaborate & Innovate: Work cross-functionally with internal teams and external stakeholders to ensure customer satisfaction and deliver exceptional service.

• Own Your Territory: Manage accounts with precision using Salesforce and Power BI, ensuring compliance with company policies and industry standards.

What We’re Looking For

• Experience: Minimum 5 years in a sales role within the medical device, medical capital or healthcare industry

• Skills: Strong negotiation, influencing, and relationship-building skills; proven ability to manage complex tenders and present technical information confidently

• Knowledge: Familiarity with key account management principles, value-added selling techniques, and healthcare environments

• Tech Proficient: Demonstrate strong capability in Microsoft Office and CRM tools (Salesforce experience preferred)

• Education: Tertiary qualifications in healthcare, science, or business are highly regarded.

What Success Looks Like

• You’re a trusted partner to clinicians and healthcare leaders.

• You thrive in a fast-paced, field-based environment, balancing autonomy with collaboration.

• You embrace challenges, stay resilient, and consistently deliver results.

• You believe in the value of Baxter’s portfolio—including Hillrom beds and patient support systems—and are passionate about improving patient outcomes.

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Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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