Product Specialist

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Overview

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

Stakeholder Insight and Influence
Sales Solution Identification and Development
Negotiation Skills
Strategic Planning
Managing and Coaching
Ownership of the Business

Product Specialist

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This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Summary:

Be responsible for achieving product volume, product mix and profit objectives through high performance execution for ITT & Pharma portfolios. This involves effective accounts or territory management such as new account development and/or expanding existing accounts within an established geographic territory, limited industry or product line.
Knowing clearly tender status at territories, proactive address needs with key stakeholders and support tenders.

Essential Duties and Responsibilities.

Support to achieve product quotas through the promotion/marketing support to the distributor's products or services.
Prioritize promoting activities via account/territory management with including understanding of key decision makers, buying-influences and processes; prioritizing resource utilization through effective call-account planning and good time management.
Identify and call on existing and prospective customers to understand and meet customers’ needs through targeted selling.
Apply therapy and/or product knowledge to differentiate Baxter products against the competitors and address questions on products or therapies and/or provide technical and administrative product demonstrations.
Monitor actual results against forecasts and participate in the determination of market potential for the territory.
Proactively seek new business opportunities to secure market share.
Build credibility & high trust with customer.
Keep up to date and apply industry knowledge/trends, competitor activity to understand and meet maintain competitive positioning.
Coordinate and participate in major marketing initiatives e.g. exhibitions, symposiums, promotional campaigns etc
Provide feedback to immediate supervisor and marketing personnel for the development of marketing policy, recommended product and product line revisions as well as pricing changes or recommend financially sound proposals /tenders & reach a win-win agreement.
Uncompromising commitment to adhering to Baxter/distributor’s Code of Conduct and promotes the Baxter Culture through positive, ongoing relationships and activities.
Any project assigned by Managers.
Ensure all business activities comply with Baxter/ distributor’ business code of conduct, relevant Vietnam legal demands, and ethical standards

Key Result Areas (KRA’s) & Key Performance Indicators (KPI’s)

(KRA: The business goal to be achieved.)

(KPI: Translate the KRA into a performance management indicator/objective.)

KEY RESULTS AREA (KRA)

KEY PERFORMANCE INDICATOR (KPI)

1. Business Results

Product support to achieve or exceed territory budget revenue in line with the plans. Complete PMO’s and reviews.

2. SFE

100% compliance with customer relationship management system, account plans and as applicable attend account planning meetings.

3. Ongoing Professional Development

Actively participate and successfully complete (captured in BaxU) corporate training programs.

4. Execution of Marketing Plan

100% compliance with plan.

5. Reference partners

Gain customer acknowledgment as a partner they can rely on for knowledge, skill and resources.

6. Compliance with internal Baxter/ distributor SOP’s and compliance regulations

100% compliance.

Qualifications

Well-developed presentation skills, effective communication skills
Understand business operation, pharmaceutical industry
Demonstrate ownership for achieving results.
Demonstrates appropriate sense of urgency and decisiveness.
Able to develop solutions and make recommendations based on analysis
Proactively seeks feedback and information to solve problems
Basic PC skills (Word, PPT and Excel)
Able to write/ speak English.

Education and/or Experience.

Bachelor’s degree in pharmacy or medicine
Minimum of 4 years of experience in the healthcare industry, with a strong focus on therapeutic product promotion to hospital accounts.
Tender management experience is a must.
Position is based in Ho Chi Minh City.
Territory covers Southern, Southeastern, and select Mekong provinces

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location Unit 1008,10th Floor, Diamond Plaza Building
34 Le Duan Street, District 1
Ho Chi Minh City
Hồ Chí Minh 70000
Vietnam Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

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We're grateful for your interest in a career with Baxter, and would like to get to know you. Joining our Talent Community is a great way to stay connected, learn more about Baxter, and help our recruiters find you if there's an opportunity that aligns with your background, skills and interests.

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Product Specialist

Overview

Success Profile

Product Specialist

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Hear from Our Employees

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

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