Product Specialist

Essential Duties and Responsibilities. 

• Support to achieve product quotas through the promotion/marketing support to the distributor's products or services.
• Prioritize promoting activities via account/territory management with including understanding of key decision makers, buying-influences and processes; prioritizing resource utilization through effective call-account planning and good time management.
• Identify and call on existing and prospective customers to understand and meet customers’ needs through targeted selling.
• Apply therapy and/or product knowledge to differentiate Baxter products against the competitors and address questions on products or therapies and/or provide technical and administrative product demonstrations.
• Monitor actual results against forecasts and participate in the determination of market potential for the territory.
• Proactively seek new business opportunities to secure market share.
• Build credibility & high trust with customer.
• Keep up to date and apply industry knowledge/trends, competitor activity to understand and meet maintain competitive positioning.     
• Coordinate and participate in major marketing initiatives e.g. exhibitions, symposiums, promotional campaigns etc                              
• Provide feedback to immediate supervisor and marketing personnel for the development of marketing policy, recommended product and product line revisions as well as pricing changes or recommend financially sound proposals /tenders & reach a win-win agreement.
• Uncompromising commitment to adhering to Baxter/distributor’s Code of Conduct and promotes the Baxter Culture through positive, ongoing relationships and activities.
• Any project assigned by Managers.
• Ensure all business activities comply with Baxter/ distributor’ business code of conduct, relevant Vietnam legal demands, and ethical standards

Key Result Areas (KRA’s) & Key Performance Indicators (KPI’s)

(KRA: The business goal to be achieved.)

(KPI: Translate the KRA into a performance management indicator/objective.)

KEY RESULTS AREA (KRA)

KEY PERFORMANCE INDICATOR (KPI)

1. Business Results

Product support to achieve or exceed territory budget revenue in line with the plans. Complete PMO’s and reviews.

2. SFE

100% compliance with customer relationship management system, account plans and as applicable attend account planning meetings.

3. Ongoing Professional Development

Actively participate and successfully complete (captured in BaxU) corporate training programs.

4. Execution of Marketing Plan

100% compliance with plan.

5. Reference partners

Gain customer acknowledgment as a partner they can rely on for knowledge, skill and resources.

6. Compliance with internal Baxter/ distributor SOP’s and compliance regulations

100% compliance.

Qualifications

• Well-developed presentation skills, effective communication skills
• Understand business operation, pharmaceutical industry
• Demonstrate ownership for achieving results.
• Demonstrates appropriate sense of urgency and decisiveness.
• Able to develop solutions and make recommendations based on analysis
• Proactively seeks feedback and information to solve problems
• Basic PC skills (Word, PPT and Excel)
• Able to write/ speak English.