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Key Account Leader, South Eastern Europe

Req # JR - 196540 Location Zagreb, City of Zagreb, Croatia Job Category Sales Date posted 02/26/2026
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Overview

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

  • Support for Parents

  • Continuing Education/ Professional Development

  • Employee Heath & Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Stakeholder Insight and Influence
  • Sales Solution Identification and Development
  • Negotiation Skills
  • Strategic Planning
  • Managing and Coaching
  • Ownership of the Business

Key Account Leader, South Eastern Europe

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This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

The Key Account Leader is responsible for driving revenue growth Connected Care Solution business giving close and thoughtful attention to profitability of each deal and updating accurate information regularly onto our  CRM system. The incumbent will also be responsible for assigning, evaluating, assessing and managing new and existing business partners in the assigned area of competency.  The person in the role will be the main commercial point of contact (pricing, deliveries, commercial release, etc.) and a holistic multiplicator like i.e. for financial escalations (payments terms and conditions, accounts receivables, etc.), due diligence, tranings, audits, quality ... .

ESSENTIAL DUTIES AND RESPONSIBILITIES: – Other duties may be assigned:

General responsibilities include:

• Implement successfully annual business plan, long range plan and strategic prioeities

• Represents the company at local events and manages relationships with key local stakeholders

• Drive sales growth by understanding market’s needs and developments

• Encourage, Motivate, Support and Manage business partners in the assigned area

• Act as a Commercial Product Expert, being able to present and position the right mix of products and solutions to win deals

• Develop and implement relevant strategies 

• Monitor and communicate sales plan status to the appointed  partners in the region

• Provide maximum accuracy in monthly forecasting using  the  CRM system regularly

• Monitor regional training requirements for sales and service personnel of the local business partners and ensure all necessary needs are planned proactively with the Marketing team

• Facilitate communication for business partners with other internal functions (Marketing, Finance, Order entry, QARA, etc.)

REPORTING STRUCTURE: 

• Direct Reports: None

• Reports To: Sales Manager CCS Central Europe & Israel(direct), Head of HST Central Europe & Israel (2. line)

• Lateral Peers: Medical Affairs, Technical Consultants, Accounting, Marketing, Sales Enablement, Customer Operation,...

EDUCATION AND EXPERIENCE:

• Experience in managing indirect sales channels is desired

• Business education is an advantage

• 3-5 years of professional clinical and/or sales experience is an advantage

• Experience in hospital environment is an advantage

• Experience of tendering procedures is an advantage

QUALIFICATIONS AND SKILLS:

• Fluent English language skills (spoken and written) mandatory

• Other language skills (Croatian, Serbian, Slovenian) preferred

• Willing to work and travel independently for extended periods in the assigned region

• Ability to negotiate at all levels

• Self-management and organizational skills

• Able to articulate, promote and present our strategies in a clear and engaging manner to partners

• Great team player able to work within a  corporate matrix organization.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The minimum salary for this position is 40 000, 00 EUR Annually. Your initial pay could be at the minimum or higher based on skills and expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits, discretionary bonuses, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location Hektoroviceva 2
10000 Zagreb
Croatia
Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

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