Manager, Quality

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Your Team at Baxter:

Within Quality Ops, every role makes a difference. Products that Baxter makes are shipped worldwide for patients in need. Whether it's building a new process from scratch or facing a never-before-seen production hurdle, individuals within Quality are given the trust and opportunity to bring creativity to the table. Regardless of your specific role with a product, it is sure to touch a portion of our global operation.

The Quality function values both working together as a team and independently. We draw energy from working in a plant or an office where there are opportunities to collaborate. As the company evolves, so does the way our team approaches work as it strives to create top-of-the-line products.

We build relationships with each other to get work done. Building these relationships is easy because we all share common traits of being reliable, ethical, and caring. We lean on our colleagues for their expertise and hold each other accountable. We feel empowered to speak up when there's a new insight or opportunity to improve something. This open dialog builds trust within the team and helps create a better product for our customers.

What you’ll be doing:

• Responsible for ensuring that the company’s operations and activities comply with all relevant laws, regulations, and industry standards within the segment. The role includes ensuring the implementation and maintenance of robust quality systems in accordance with regulatory requirements and industry standards.  You will work closely with various departments, including legal, regulatory affairs, quality assurance, and operations, to develop, implement, and maintain effective compliance programs and processes.
• Develop, implement, and maintain quality systems policies, procedures, and processes to ensure compliance with regulatory requirements, including FDA, and other relevant authorities.
• Provide strategic leadership and oversight for the management of quality systems, including but not limited to document control, change control, deviation management, CAPA, training, and audits.
• Training and Education: Design and deliver comprehensive compliance training programs for employees at all levels to promote awareness of compliance obligations and foster a culture of integrity and ethical conduct within the organization.
• Understands and deploys processes to assure conformance to regulations in a mid to large size plant of a large program or department. Manages regulatory inspections.
• Risk Assessment and Mitigation: Conduct regular assessments to identify potential compliance vulnerabilities and develop strategies to mitigate risks effectively. Monitor changes in laws, regulations, and industry trends to anticipate and address emerging compliance issues proactively.
• Monitoring and Auditing: Establish monitoring and auditing processes to evaluate the effectiveness of compliance controls and identify areas for improvement. Lead and participate in internal and external audits, inspections, ensuring timely responses and resolution of any findings or observations.
• Investigations and Remediation: Lead investigations into compliance incidents, allegations of misconduct, or violations of policies and regulations. Implement corrective actions and remediation plans to address identified issues and prevent recurrence.
• Collaborate cross-functionally with various departments, including Quality Assurance, Regulatory Affairs, Manufacturing, and R&D, to drive continuous improvement initiatives and ensure alignment with quality objectives.
• Monitor key performance indicators (KPIs), data analytics and metrics to assess the effectiveness of quality systems and identify areas for improvement.
• Stay abreast of regulatory developments, industry trends, and best practices related to quality systems, and proactively implement necessary changes to maintain compliance and enhance operational efficiency.
• Regulatory Reporting and Documentation: Prepare and submit regulatory reports and filings as required by regulatory authorities. Maintain accurate and comprehensive documentation of compliance activities, including policies, procedures, training records, and audit findings.

What you’ll bring:

• Bachelor’s degree in a relevant scientific discipline; advanced degree preferred
• Minimum of 5 years of experience in quality assurance, compliance, or quality systems management within the pharmaceutical industry, with progressively increasing levels of responsibility. Minimum 2-3 years’ experience managing people
• In-depth knowledge of relevant regulatory requirements, including cGMP, ICH guidelines, and pharmacopeial standards.
• Proven track record of successfully managing and implementing quality systems initiatives, including process improvements and compliance remediation activities.
• Experience with electronic document management systems and other quality management software tools is desirable.
• Preferred Certification in quality management (e.g., ASQ Certified Quality Manager, Six Sigma) is a plus.

• Excellent written and verbal communication, presentation, and facilitation skills· Strong negotiation skills and significant experience in interacting with regulatory authorities
• Risk identification and problem-solving skills
• Demonstrated ability to lead, mentor, and develop others for future growth and development
• Established relationships with regulatory authorities
• Understand verbal and written safety and quality instructions and read and comprehend written work instructions including words and drawings.
• Must have basic English written and oral communication skills adequate to communicate with other team members.
• Strong leadership, communication, and interpersonal skills, with the ability to effectively collaborate and influence stakeholders at all levels of the organization.

Other Duties as Assigned

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Overtime is worked as required.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $112,000 - $154,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses, commission, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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