Key Account Manager (Distributor Management)

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Overview

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

Stakeholder Insight and Influence
Sales Solution Identification and Development
Negotiation Skills
Strategic Planning
Managing and Coaching
Ownership of the Business

Key Account Manager (Distributor Management)

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This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Essential Duties & Responsibilities

Drive business development by finding opportunities and promoting Baxter’s Healthcare System & Technology portfolio to healthcare providers through a solution-selling approach.
Build and sustain trust-based relationships with major hospital accounts to strengthen dedication and reduce competitive risk.
Acquire a deep understanding of key customer needs and requirements, ensuring Baxter solutions align with their objectives.
Expand relationships with existing accounts by continuously proposing tailored solutions that deliver clinical and economic value.
Ensure timely delivery of products and services to customers, maintaining continuity and happiness.
Act as the primary communication link between key customers, distributors, and internal teams.
Resolve customer issues and complaints promptly to safeguard business continuity.
Play an integral role in generating new opportunities that evolve into long-term partnerships.
Prepare regular reports on progress, forecasts, and key account metrics for internal and external collaborators.
Be accountable for achieving and exceeding sales targets/budgets within assigned territories.
Serve as the local expert to Commercial Leaders, Sales Managers, distributors, and customers for assigned product lines.
Partner with distributors to strengthen market coverage, ensure alignment with Baxter’s standards, and support their capability development.
Collaborate with regional Product Managers to improve product knowledge and proficiency of local teams and distributors through product demonstrations, sales training, and clinical seminars/symposia

Education & Experience

Degree in Nursing, Science, Pharmacy, or equivalent experience preferred.
A minimum of 8 years managing hospital accounts and engaging in solution selling in the medical devices/equipment field.
Established experience in handling a territory/region without supervision.
Experience in tender management is an advantage.
Demonstrated track record of consistent performance in sales achievement and account growth.
Skilled in conducting CME sessions and product training for healthcare professionals.
Skill in managing various portfolios and engaging constructively with distributors.

Role Positioning

This role as a Key Account Manager involves managing hospital accounts and distributor partnerships. The priority is on developing strategic connections, encouraging solution uptake, and helping distributors to represent Baxter’s portfolio efficiently — instead of concentrating on direct transactional selling.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location B-21-3A, Level 21 , The Ascent, Paradigm , No. 1
Jalan SS 7/26A Kelana Jaya
47301 Petaling Jaya, Selangor
Malaysia Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

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We're grateful for your interest in a career with Baxter, and would like to get to know you. Joining our Talent Community is a great way to stay connected, learn more about Baxter, and help our recruiters find you if there's an opportunity that aligns with your background, skills and interests.

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Key Account Manager (Distributor Management)

Overview

Success Profile

Key Account Manager (Distributor Management)

Essential Duties & Responsibilities

Education & Experience

Role Positioning

Address

Share

Hear from Our Employees

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

Related Content

Join Our Talent Community