Contract Management Specialist – SSO

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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Who We Are:

We are looking for a Contract Management Specialist – SSO & Distributors who is responsible for handling, administering, and supporting the lifecycle of commercial contracts with distribution partners and Strategic Sales Organizations (SSOs). This role is critical in maintaining strong external partnerships and ensuring contract terms, support revenue goals, compliance standards, and business strategies! In addition to contract oversight, the role involves developing and maintaining relationships with key distributor and SSO stakeholders and providing customer-facing reports that support clarity, accountability, and performance.

What you'll do:

Maintain, review, and finalize distributor and SSO agreements, renewals, and amendments.
Support the SSO & Distributor function in activities/processes such as management of Trace/Chargeback and Dispute Resolution processes for applicable trading partners in a timely manner as well as reconciliation of accounts receivable where the trading partner is on a chargeback model.
Manage contract routing, approvals, and documentation within the contract management system.
Ensure accurate contract entry, tracking, and file maintenance.
Manage and work with SSO/GPO and Distributor agreements to get alignment on items, eligible member listing and other requirements
Setup and maintain Trading Partner Headquarter / Branch accounts and DCB Roll-up and Cross-Reference for all accounts, items, unit of measure and pack factor conversions, customer connections
Responsible for loading trace sales into the distributor chargeback system to facilitate chargeback processing and downstream internal and external reporting.
Accountable for validating sales and resolving all errors related to sales, trace and chargebacks, i.e. cross reference errors, pricing errors etc.
We serve as a key point of contact for internal and external partners regarding contract terms, compliance, and critical issues.
Collaborate with Contracts, Pricing, Sales, Marketing, Logistics, Customer Care, Accounts Receivable & Payable to ensure contract terms meet business objectives and successful end-to-end contract management.
Support business operations with contract questions, documentation, and renewals.
Discover opportunities to enhance contract workflows, templates, and data accuracy.

What you'll Bring:

Bachelor's Degree in Business
3–5 years of experience in contract management or business operations, preferably in a commercial environment.
Experience working with channel partners, distributors, or SSOs strongly preferred.
Familiarity with contract lifecycle management tools
Excellent interpersonal and communication skills to manage external relationships and provide clear reporting.
Proficient in Microsoft Office, particularly Excel!
Proficient in Tableau, JDE, SAP etc.

Preferred Qualifications:

Demonstrated ability to build trust and rapport with internal & external business partners.
Strong organizational skills with the ability to manage multiple contracts and competing deadlines.
Analytical thinking with attention to detail, accuracy, consistency, and data integrity.
CPA (accounting) designations strongly preferred
French Language skills an asset.

Equal employment opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable accomodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Equal Employment Opportunity

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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