Analyst, Contracts Commercial Excellence

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This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Your role at Baxter

The Contract analyst will be supporting the HST Sales Operations. They will be responsible for the implementation and maintenance of low to medium complexity direct and Regional or National Account bids, contracts, pricing agreements and contract analysis with the support or direction of others where needed. They will work collaboratively with the various Business Operations functions, Sales, Marketing, Finance and Legal departments to resolve contract issues, eliminate billing delays and process contract payments accurately. Position requires achieving timely achievement completion and short-term initiatives to support contract timelines and goals.

Your Team

The Department analyst is responsible for performing many tasks for the Medical Products Division and driving analysis and supporting decisions for several tasks under the US Hospital Products Division, solving sophisticated requests received thru different sources (i.e. but not limited to emails, mailboxes, Price Activations tools, SharePoint).

What you'll be doing

We serve as a key contact for assigned agreements and perform ad-hoc analysis /reporting as requested.
We process the monthly and daily activities via Calendar to ensure compliance with established Turnaround Times/important metrics
We partner with Legal, Sales, Marketing, and other functional groups to resolve issues in a timely manner.
We process all payments assigned to their contracts.
We research and resolve pricing and billing issues for assigned accounts.
We assist with monitoring the GPO roster maintenance process and general contract maintenance activities to ensure GPO administration fees, rebates and chargebacks are paid timely and accurately.
We keep an open communication (verbal and written) the Team Members as well with the leadership team.
We provide outstanding Customer Service to all internal/external customers.
We support as a backup for any other activity required in the team, based on previous training plans, by the Supervisor
We analyze, research, make recommendations and implement solutions of business issues and opportunities along with the Sr. Analysts, Managers
We build and maintain SOP processes documentation and continuously provide updates based on research and experience and process changes.
We are a liaison with Audit to provide support on internal and external audits requests and work preveniently on the SOX controls.
We assist and provide training to internal or external employees as needed.
We closely track the Metrics to ensure that goals are achieved.

What you'll bring

Bachelor's degree in Business Administration or a related field, or equivalent experience.
2 years of experience in contract administration or a similar role.
Proficiency in Microsoft Office Suite, particularly Excel.
Experience in ERPs (SAP, JDE, AS400) is a requirement.
Proficiency in English and Spanish. B2+ required.
Strong analytical and problem-solving skills.
Excellent attention to detail and the ability to handle multiple tasks simultaneously.
Strong communication and interpersonal skills.
Ability to collaborate optimally with cross-functional teams.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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