Accounts Payable Process Owner Manager – Global Strategy

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Role Summary

• The Manager – Accounts Payable (AP) Specialist Strategy is a key process intelligence and analytics leadership role responsible for driving data‑driven performance management, insight generation, and continuous improvement across the global Accounts Payable process.

• Reporting into the Accounts Payable Global Process Owner (GPO), this role partners closely with GBS, Procurement, Finance, GPS, and IT to translate data into actionable insights, identify structural inefficiencies, and enable fact‑based decision‑making. The role plays a critical part in advancing global standardization, digital enablement, and measurable business outcomes through advanced analytics, process mining, and performance reporting.

Key Responsibilities

Global AP Process Intelligence & Governance

• Support and continuously analyze the end‑to‑end Purchase‑to‑Pay process across regions, with a strong focus on AP execution, exception management, and issue resolution.

• Act as a process and data subject‑matter expert, partnering with regional teams, Procurement, Finance, GBS (Global Business Solution) and IT to ensure alignment with global standards, policies, and performance expectations.

• Maintain and enhance global AP process documentation, controls, and standards, leveraging analytics to validate adherence and identify gaps.

• Work closely with global and regional stakeholders to align on performance expectations, data interpretation, and improvement priorities.

Performance Management, Analytics & Insights

• Own and deliver global AP performance reporting, including daily, weekly, and monthly KPI dashboards aligned with GPS and P2P performance frameworks.

• Use data analytics and process mining (Celonis, PowerBi, Alteryx,…) to identify trends, bottlenecks, root causes, risks, and structural inefficiencies across invoice flows, vendor performance, and payment outcomes.

• Develop actionable, insight‑driven recommendations for the AP GPO, Procurement leadership, Service Delivery teams, and Finance to support prioritization, investment decisions, and performance improvement.

• Define, refine, and evolve AP KPIs to ensure relevance, consistency, and value realization.

• Serve as a trusted advisor on AP performance, analytics, and process intelligence topics.

Continuous Improvement & Transformation Enablement

• Identify, quantify, and prioritize data‑driven continuous improvement opportunities across the AP process, using analytics and process mining to surface efficiency, compliance, working capital, and vendor experience gaps.

• Support the execution of global AP and P2P transformation initiatives by providing fact‑based analysis, performance tracking, and benefits realization monitoring (e.g., working capital optimization, invoice quality, vendor master performance).

• Support change impact assessments and adoption activities using analytics to measure readiness, adoption, and post‑implementation performance.

Technology, Reporting & Automation Enablement

• Support the deployment, stabilization, and optimization of AP systems and analytics solutions, including Coupa, JDE, SAP, Tungsten, and other enterprise platforms, with a strong focus on data integrity and reporting reliability.

• Actively contribute to automation, reporting, and data enablement initiatives, leveraging BI platforms, process mining, AI capabilities, and RPA to reduce manual effort and improve insight availability.

• Partner with IT and analytics teams to define reporting requirements, dashboards, and self‑service analytics capabilities.

• Leverage process and system mining tools (e.g., Celonis) to analyze end‑to‑end AP process flows, variants, rework, and compliance deviations.

Experience & Qualifications

• Bachelor’s degree in Business, Finance, Accounting, Economics, Analytics, or a related field.

• Proven experience in Accounts Payable operations or a global AP process leadership role, with strong exposure to performance management and analytics.

• Demonstrated ability to operate effectively in a global, matrixed environment, influencing without direct authority.

• Strong analytical and problem‑solving skills, with hands‑on experience designing, producing, and interpreting KPI reports and dashboards.

• Experience with Accounts Payable technology platforms, including ERP and P2P systems (e.g., Coupa, JDE, SAP), OCR solutions, and invoice workflow tools.

• Experience with process mining and analytics tools (e.g., Celonis) and business intelligence platforms (e.g., Power BI, Cognos).

• Strong ability to translate data into insights, insights into actions, and actions into measurable outcomes.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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