Solution Architect - Technical PreSales Consultant Connected Care

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

As the Connected Care Solutions Architect you will provide subject matter expertise to the Commercial organization with the technical, functional and clinical capabilities of Baxter’s Connected Care product portfolio. You will be driving commercial activities to capture and define business requirements, serve as the primary resource for internal and external stakeholders for all product, technical, services and architectural support. You will closely collaborate with Commercial, Digital Services and R&D to identify and advocate for best solutions to support project lifecycles and product roadmaps.

WHAT YOU’LL BE DOING:

• Work with the local Connectivity specialists in the HST team to drive the standardization and harmonization of approach
  • Ensuring customers have a consistent experience of connected care with Baxter.
  • Ensuring we can scale our operations (instead of a boutique approach) as we grow in connected care
• Responsible for architect assessments and technical due diligence to support commercial processes and customer implementation to ensure proposed solutions are fit for purpose and can be delivered .
• Work with the local and regional Digital Service team to prepare the pre-sales for smooth implementation to include
  • scope of work design
  • technical feasibility and due diligence
  • governance documentation – DPA etc
  • cybersecurity and other standards certificates

• Own and drive project governance (relationship/drive/accountability) ensure successful implementation of projects and oversee quality control throughout the life cycle of a customer engagement.
• Plan and lead requirements analysis sessions with customers and stakeholders. Evaluate and propose product and client solutions.
• Able to identify risks and constraints in the customer lifecycle and develop transferable and scalable processes or solutions to mitigate.
• Understand business drivers behind solutions and articulates complex solutions to stakeholders and can translate complex business needs into functional requirements and process designs.
• Create and deliver programmes of training and knowledge transfer for onboarding of new team members.
• Consider and assesses innovate processes, technologies and solutions to support future markets and contribute to the R&D roadmap with regards to changing market need

WHAT YOU’LL BRING:

• At least 5 years of digital healthcare experience with proven results.
• Enhanced level of technical acumen to scope and assess feasibility of complex digital and hybrid solutions as part of customer sales interactions.
• Able to interpret customer need and digital landscape in terms of systems, infrastructure, clinical and functional product requirements.
• Local market understanding in terms of provider systems, market challenges, competitor and 3rd party providers considering changing surveillance requirements, regulatory, governance and legal frameworks.
• Understand deployment and integration of complex integrated solutions. Remains current with product evolutions, changing infrastructure architecture and market demand.
• Fluent in local languages to understand and translate complex requirements into deliverables. Represents local voice of the customer to ensure success criteria are being met.
• Self-management and organizational skills
• A great communicator with customer orientation and strong interpersonal skills
• Team player willing to push outside of comfort zone

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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