Cash Application Supervisor

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Overview

This is where your insights influence change. As a member of the Baxter Finance team, you have the critical thinking and analytical mindset that allows you to translate data into meaningful, actionable insights that help teams learn and adapt along the way. We guide our internal partners to understand financial opportunities or realities that move Baxter forward and closer to our mission to save and sustain lives. While you often work independently with your cross-functional team, you always have the greater finance organization to lean on for support and career mentoring.

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Success Profile

What makes a successful Finance team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

Adaptable
Analytical
Detail-oriented
Easygoing
Results-driven
Team player

Cash Application Supervisor

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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Summary:

The Cash Application Supervisor is responsible for management direction of the Cash Application team and for the governance and continuous improvement of the cash application process across the enterprise. Additionally, the role requires close collaboration with the C2C Global Process Owner, process stakeholders and peer process owners, including the Treasury and A2R GPO’s to ensure effective and efficient process operations across the C2C value stream and integrations.

Essential Duties & Responsibilities:

Oversee and execute the activities of the cash application team to ensure customer payments (Lockbox, ACH, Wires, Credit Cards and Miscellaneous) are accurately applied in a timely manner
Ensure any customer payment without remittance is researched and correctly posted to correct customer account
Manage all bank relationships for cash receipts and lockbox activity in conjunction with the Banking team in Treasury
Manage the Cash Application Specialists in resolving and reducing the volume of unapplied cash receipts
Liaise with banks on any cash receipts or lockbox activity issues
Drive cross functional initiatives including the Credit, Collections and Commercial teams to migrate customers to electronic payment methods such as ACH, direct debit or wire transfer
Update and maintain the company’s cash application policy and ensure high-level of adherence to process standards
Review and analyze the root causes of cash application errors and work with both internal and external stakeholders to implement process improvements to enhance the efficiency and effectiveness of the cash application process
Work with Treasury, partner banks and IT to enhance the quality of the remittance advice information and increase the efficiency of the cash application automation process
Keep up to date with technology improvements and process best practices within the discipline, including new capabilities delivered in the current toolset, and providing input to tool vendors for additional improvements
Partner with the Accounts Receivable Team Leads and Global C2C GPO to sustainably improve the resolution of customer payment discrepancies, the overall accuracy of the cash application process and the customer experience
Create a high-performance operating and continuous improvement culture throughout the organization
Develop and execute a comprehensive strategy for an ongoing training methodology and program for processes, systems, and policies in collaboration with the business
Participate in shared services governance management boards to provide input on items such as shared services scope and service delivery and assist in resolving operational issues
Work in conjunction with the GBS team to develop and operate any applicable reporting and analytics to measure and improve the efficiency of the process

Qualifications:

Leadership
Vision
Strategic and innovative thinking
Deep understanding of core business processes for their functional areas
Continuous improvement and business process management
Performance management
Negotiation and issue resolution
Stakeholder management
Strong mentoring and staff development skills

Education & Experience:

Bachelor degree in Finance or Accounting
Minimum 8 years in SSC or similar corporate role with team leading experience
Proficiency with accounting and cash application software
Experience with international banking relationship management
Experience with multi-currency transactions management

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location Level 8, 13A and 15, Menara BT, Tower 3, Avenue 7
Bangsar South, No. 8, Jalan Kerinchi
59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Malaysia Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Monica Weber, Senior Analyst, Finance, Singapore

“Though Finance is often referred to as a support function, I find finance to be a critical aspect of Baxter operations. The finance community is one of the most connected across the globe and, from my experience, highly regarded among business partners. Every project I support or initiative I'm involved in I try to look at the total Baxter picture and understand how it relates to the business and patients. Having that level of insight behind my work drives motivation.”

Meet Serge Vandermotten, COE Controller, Benelux

“My job has always fascinated me at Baxter. After 33 years of service, this is where I want to continue my career. I have stayed because it is a large company grounded in sound ethics and provides countless opportunities for development and innovation. It is a company that lives, progresses, and constantly develops with time. I have great pleasure in forming professional relationships with my colleagues as we learn from each other’s experiences.”

Meet Joselyn Alvarez, Senior Analyst, Costa Rica

“It is impossible to be a part of Baxter and not learn and grow. I've had the opportunity to learn valuable skills from coworkers and enjoy the relationships we have built as professionals. As a global company, Baxter always looks towards automation and improvement. I know that my work helps us be more efficient and precise in ensuring that our products are consistently available to patients.”

Join Our Talent Community

We're grateful for your interest in a career with Baxter, and would like to get to know you. Joining our Talent Community is a great way to stay connected, learn more about Baxter, and help our recruiters find you if there's an opportunity that aligns with your background, skills and interests.

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Cash Application Supervisor

Overview

Success Profile

Cash Application Supervisor

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Hear from Our Employees

Meet Monica Weber, Senior Analyst, Finance, Singapore

Meet Serge Vandermotten, COE Controller, Benelux

Meet Joselyn Alvarez, Senior Analyst, Costa Rica

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Join Our Talent Community