Technical Service Engineer

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

We are searching for a Technical Service Engineer based in Athens (Markopoulo area) who will be responsible for performing service activities in the Workshop and, occasionally in the field for a period of 12 months. They will work closely with sales, QA/QC, Customer Service/Supply Chain to address customer concerns, settle corrective action and customer follow-up.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

What you will be doing:

• Install, complete, maintain, upgrade or implement Field Corrective Actions on electro-mechanical medical devices (Infusion Pumps) as per defined service requirements and complete other technical activities accurately in Workshop or Field, according to specific rules and guidelines.
• Perform software and hardware updates as needed.
• Report all relevant service activity in the service systems and applicable datasheets, to ensure updated and accurate service data.
• Use mobile devices such as cell phone, laptop and tablet to complete activities including communicating with customers, updating work orders, completing checklists, accessing portals and training, diagnosing problems, and maintaining schedule of activities.
• Establish and maintain appropriate communication & partnership with customers, team members and business contact.
• Ensure compliance to all applicable service and quality requirements as well as company and operational/organizational rules.

What you will bring:

• Technical degree, diploma or equivalent (preferably in the biomedical/ electromechanical field).
• Relevant experience as service technician on electro mechanical devices desirable, with preference in the medical device sector.
• Basic fixing knowledge and ability to use common hand tools (sharp cutting tools, crimpers etc), along with ability to assembly test fixtures and measuring equipment.
• Principles electro-mechanics, Electrostatic Discharge protection/requirements, Medical Device Directive knowledge will be an advantage.
• Plans and prioritizes work effectively.
• Shows initiative, Self-motivation and positive approach.
• Possess IT knowledge on general connectivity and network integration of devices.
• Capacity to communicate in English and local language.

What are some of the benefits of working at Baxter Healthcare Corporation?

We offer a competitive total compensation package, with professional development opportunities, where a high importance is placed on work-life balance!

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Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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