Technical Training & Field Service Specialist - Bilingual (French/English)

Your Role at Baxter

What you''ll Do

• Deliver technical training to internal Baxter employees and customers in both English and French

• Craft and develop materials that support both facilitators and participants in instructor-led and blended training programs, considering adult learning principles

• Assess training and training program content adequacy and needs, implementing continuous improvements to training programs, curricula, offerings, forms, and other training-related material

• Ensure training materials are current and aligned with applicable regulations and company-specific practices

• Coordinate course evaluation surveys to acquire participant feedback and suggestions to assist in making continuous improvements to course content and training material

• Diagnose and troubleshoot all inbound equipment to component level

• Maintain and ensure certification of all test equipment as per Baxter's operating policies and procedures

• Verify all repairs meet manufacturer's specifications; document troubleshooting steps following Baxter guidelines

• Prepare and manage the training calendar

• Manage training documentation for all training courses coordinated and/or attended by staff and review training records for completeness, currency, frequency, and compliance

• Efficiently manage expenses and submit for approval on a monthly basis

• Inventory management of training materials, tools, and training devices

What You'll Bring

• Bachelor's Degree or equivalent experience OR Adult education certification or training

• 5+ years of Electronics/Biomedical training experience in a field service environment

• 5+ years of presenting material to a class

• Demonstrated ability to self-manage

• Excellent communication (written and oral English and French) and interpersonal skills

• Attention to detail, good problem-solving, and analytical skills

• Customer orientation, teamwork skills, and the ability to actively commit to, support, and participate in continuous improvement activities

• Travel as needed to support goals, as well as the ability to work flexible hours to meet training needs

• Act as a subject matter expert for training department staff on all aspects of course design and delivery

We understand that compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated salary range for this position is $76,320.00 - $114,480.00 CAD annually, which reflects base salary as well as estimated target payout under the Management Incentive Compensation Plan. Individual pay will be determined based upon skills, expertise and experience, and the incentive, which is contingent upon company and individual performance outcomes. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.

As part of our recruitment process, Baxter Corporation may use AI tools to assist screening candidates and assist in evaluating candidate qualifications. All final hiring decisions are made by the hiring manager and recruitment team.