Account Receivable Specialist

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter:

Perform collections activities on outstanding accounts receivable for assigned Commercial, Medicare and/or Medicaid payers. Specific tasks include resolving insurance carrier denials, responding to account executive correspondence and/or inquiries, appealing claims, contacting carriers on open accounts, and responding to patient and insurance carrier correspondence and/or inquiries.

What You'll Do:

• Perform collections activities on all outstanding claims for assigned payers.
• Demonstrate a clear understanding of compliance policies for Baxter, including commercial and government payers.
• Understanding of payer types (Commercial, MCR/MCD, Replacement Plans, etc.).
• Research and reconcile credit balances on accounts
• Process corrected claims and/or rebills to assigned payers as needed
• Recommend accounts for contractual or administrative write-off and provide appropriate justification and documentation
• Document and follow up on explanations of benefits (EOBs)
• Identify and articulate trending payer issues and notify appropriate leaders in a timely manner
• Identify and work all denials received from assigned payers within specified time limit.
• Timely follow-up on denials and appeals, including root cause analysis to reduce/prevent future denials while working to overturn denials for payment resolution.
• Understand and consistently contribute to team goals, as well as how they support greater organizational goals
• Ability to meet or exceed performance goals
• Provide quality customer service, with the ability to speak knowledgably to payers, patients, and other stakeholders
• Demonstrate a working knowledge of the revenue cycle process and how this role affects the team
• Ability to verify benefits and understand and explain coverage criteria
• Understand and follow department policies, procedures, work instructions, job aids, and standard work requirements
• Maintain regular, positive communication with colleagues, business partners, and stakeholders
• Provide workload coverage, when needed
• Other duties as assigned

What You'll Bring:

• High school diploma or equivalent required, AA or BA/BS degree preferred.
• Three or more years of progressive work experience in revenue cycle and healthcare billing.
• 3 years minimum previous experience Medical Billing/Collecting, Accounts Payable and Receivable
• Exceptional written, verbal, and interpersonal communications skills
• Detail oriented, good organizational skills, and ability to be self-directed.
• Practice HIPAA privacy standards and ensure compliance with patient health information privacy practices.
• Ability to perform mathematical calculations.
• Excellent communication skills when dealing with Account executives, patients, families, co-workers, and professional offices.
• Excellent knowledge of medical terminology and billing practices, including interpretation of EOB’s
• Extensive experience and knowledge of PC applications, including Microsoft Office.
• Knowledge of insurance/benefit coverage required Ability to develop and maintain positive working relationships
• Billing database software experience preferred

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $43,200 - $59,400 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. ​

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.