Sr Specialist – Training, Global Learning Engagement

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Summary:

The Sr Specialist – Training, Global Learning Engagement is responsible for managing all technical aspects of learning, including but not limited to managing escalations, conducting technical reviews and trainings employees. They will need to be aware of any high priority/high impact issues and/or requests. This role will also be responsible for all applicable stakeholder projects and for completing complex tasks by managing relevant stakeholders for successful resolution.

Essential Duties and Responsibilities:

• Develop & manage the technical reviews, logging and tracking issues and resolving or escalating as appropriate.

• Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability

• Ensure all global learning employees have the tools and resources required to complete effective operations.

• Monitor’s training programs and manuals to ensure they are effective and up to date.

• Support testing of new/updated applications, systems, and technologies. 

• Lead team through key aspects of process analysis including problem definition, future state, etc.  Remove roadblocks for assigned stakeholders as needed.

• Determines technical training needs and gaps and requirements for assigned stakeholders.  Work with  Leadership to identify opportunities available for on-going employee & team development.

• Recruit and interview potential applicants on technical know-how and skills.

• Maintain understanding of training trends, developments, and best practices

• Follow continuous improvement methods to drive operational excellence – Define, Measure, Analyze, Improve, Control

Qualifications

• Learning systems, content development and management knowledge.

• Strong team player, willing and able to support other team members as needed to achieve project goals. 

• Can make difficult decisions and resolve problems or improve operations

• Actively searches out opportunities to achieve best results.

• Strong analytical ability, technology acumen and have a consultative and collaborative style with a customer service focus.

• Ability to work independently as well as to lead/manage phases of projects.

• Solid analysis and problem-solving skills.

• Promotes open, constructive, and collaborative relations with superiors, subordinates, peers, and client groups.

• Solid project management skills to manage projects critical to internal and external business partners

Education and/or Experience

Undergraduate Degree required or country equivalent.Must have at least 5 - 9 years of experience. Previous project management experience a plus. Post graduate degree in Engineering/Computer Science Preferred.Experience with Lean and/or Six Sigma process improvement, Microsoft Office Suite and Project Management Applications a plus.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

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