CQA Senior Specialist Emerging Africa

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

About the Role

We are looking for a highly motivated Senior Country Quality Assurance Specialist to join Baxter’s Quality Assurance & Regulatory Affairs team for Emerging Africa (North & East Africa region).
In this role, you will ensure compliance with local and corporate quality systems, manage product vigilance and field safety activities, and support distributors and suppliers across the region.

This position requires a strong understanding of GMP, GDP, ISO 9001, ISO 13485, and regional regulatory frameworks, as well as excellent communication and leadership skills.


Key Responsibilities

• Act as Local Complaint Coordinator – ensure logging, investigation, and closure of product complaints.
• Oversee Product Surveillance for medical products and devices, including vigilance, field safety notifications, and reporting.
• Manage and execute Field Corrective Actions (FCA) and CAPA processes.
• Lead Distributor and Supplier Quality Management, including audits and performance monitoring.
• Manage Change Control, NCRs, and Deviations in compliance with corporate and local requirements.
• Ensure proper Product Release and selling authorization according to regulatory standards.
• Conduct and support Internal and External Quality Audits (GDP, GMP).
• Oversee QMS & Documentation, including creation and implementation of SOPs.
• Provide training and guidance to internal teams and partners on quality systems and compliance.
• Collaborate with regulatory authorities and internal stakeholders (RA, PV, TS, W&D, Supply Chain).


Qualifications & Skills

• Minimum 5 years of experience in Quality Assurance or Regulatory Affairs in the pharmaceutical or medical devices sector.
• Fluency in English (French is a strong advantage).
• Proven experience with auditing (internal/external).
• Strong background in NCRs, Deviations, CAPA, Change Control, and QMS.
• Experience with Distributor and Supplier Management.
• Knowledge of product vigilance and field safety actions.
• Excellent communication, organizational, and multitasking skills.
• Ability to work independently with high initiative and accountability.
• No specific university degree required, but a degree in Pharmacy or Life Sciences is an advantage.


Why Baxter

At Baxter, we are deeply committed to saving and sustaining lives. This role provides the opportunity to make a direct impact on patients’ safety and product quality across Emerging Africa. You will join a collaborative team, work in an international environment, and contribute to ensuring that our products meet the highest standards of quality and compliance.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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