Supply Chain Specialist (Fulfillment)

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Essential Duties & Responsibilities

Fulfilment Activities

• 4PL/3PL new part creation
• Monthly expired/write off validation & submit
• Softcopy filing for SCM docs (PO, GR, Invoice, PL, etc)
• Submission of docs to finance
• Freight billing recon with forwarders
• Update billing tracker
• Review incoming shipment delays and escalate to planner
• Perform related SO creation, GR & Invoicing transaction in JDE
• May support additional countries outside of TH (eg: Vietnam, etc)

Distributor Coordination

• Work with Distributor for operation coordination
• Process billing and credit note to distributor
• Reconciliation & 3 way check for all PO/GR
• Inbound damage report validation & submit

Import & Export

• Inbound/Outbound coordination with Customs broker, Carrier and Freight forwarder
• Recon billing and cost with rate card
• Provide and align with transportation team for inbound and delivery plan to distributor
• Customs declaration reviewer and related.
• GR transaction in JDE process
• Planning re-labelling product and align distributor production plan with monitoring result
• Inventory adjustment and operation activity daily
• Manage ongoing inventory available to sale inside distributor
• JDE transaction to update inventory align with distributor inventory

QA Support

• QA Hold FCA to extract traceability by lot number, quantity and import date in JDE
• QA Hold FCA to extract distribution by lot number, quantity and import date in SAP DKSH
• QA return to supplier due to QA hold
• QA Quality discard write off in JDE and DKSH to discard with COD

Customer service

• Support commercial team satisfaction by interact with assist inhouse customer needed
• Propose solution with supporting information
• Consistency service to delivery
• Comprehensive with customer service SOP

Requirements:

• Complete, in depth understanding of all aspects of the supply chain process including fulfilment order processing, logistic, transport, warehousing, inventory skill, import & export operations
• Customer service experience and system familiarity preferred
• Embraces change, challenges status quo and makes recommendations for improvements to products and processes. Creates tools that help simplify job tasks and shares these with others
• Related experience in Pharmaceutical/Medical Device Manufacturing environment or related production industry experience preferred.
• Related experience in managing with multiple planning (ERP) systems and interfaces.
• Working knowledge of inventory and order/purchasing systems
• Working knowledge of Microsoft based systems; mastery of Excel is a must

Other Personal Attributes:

• A strong team player with excellent communication, organizational and interpersonal skills and ability to operate in a matrix environment
• Strong problem solving and resolution skills
• Strong analytical and presentation skills
• Keen driver for process improvement
• Deep understanding of Business dynamics and Supply Chain
• Excellent attention to detail.
• Strong initiative and able to lead/work independently.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.