Associate PMS - EMEA

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Summary

• Post Market Surveillance i.e. monitoring the safety of products released on the Global market. The Associate will manage product complaints per documented procedures and assess regulatory reportability of received complaints
• Coordination of complaint investigations and results with multiple stakeholders
• Provide support in other Post Market Activities such as CERs, PMS Plans etc.

Essential Duties and Responsibilities.  

•    Gather complaint information from local organizations/complainants;
•    Assess complaint information to determine regulatory reportability; manage timeliness of Vigilance reporting and communication with authorities
•    Work with plant quality organizations, technical services and suppliers to coordinate complaint investigations;
•    Provide training to applicable stakeholders.
•    Identify and escalate safety issues to management;
•    Assure consistency of complaint records;
•    Prepare complaint closure responses;
•    Maintain compliance to regulations and procedures;
•    Create reports
•    Coordinate Competent Authority (CA) requests 
•    Initiating Nonconformance records
•    Work on Post Market Surveillance requirements as part of the EU Medical Device Regulations

• Post Market Surveillance Plans;

• Post Market Surveillance Reports;

• Periodic Safety Update Reports (PSURs);

• Clinical Evaluation Reports (CERs)

Qualifications.

• Preferred Bachelor level degree or equivalent

• Able to work in an environment that is highly regulated by procedures and quality system;

• Good team-player but able to organize its own work with autonomy;

• Good interpersonal/communication.

• Critical thinking

• Computer skills: Basic MS Office (Word, Excel, PowerPoint, Outlook)

• Fluent in English at all levels (writing/reading or speaking)

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The minimum salary for this position is €27,200 annually. Your initial pay could be at the minimum or higher based on location, skills and expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits, discretionary bonuses, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

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