Lead Specialist, Clinical Specialist

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Lead Clinical Solutions Architect

Your role:

The CSA supports sales partners by crafting technical, functional, and clinical capabilities for Baxter’s Care Communications products. The portfolio includes Nurse Call Systems, Real Time Location Systems (RTLS), Patient Engagement Systems, Clinical Communication and Collaboration Systems, Alarm and Alert Management and Medical Device Integration. Together these internally developed, and third-part products and solutions are focused on a vision of unifying the software platform to drive workflow efficiency, improve patient outcomes, patient care, patient safety and strengthen patient engagement.

The product(s) this team, and this role, focuses on are Nurse Call, RTLS and Patient Engagement Systems.

This role is part of the Clinical Solutions Architect Team that provides regional coverage throughout the United States, while also providing cross-region support during deal opportunity peaks. This role works with the Clinical Solutions Architect Manager

What you'll be doing:

• Collaborate with Sales partners to define scope of solution that aligns with Customer needs and expectations of Baxter Care Communications portfolio
• Partner with key internal partners to deliver first pass yield of Nurse Call Solution Designs and Quotes
• Conduct onsite facility walkthroughs to validate in scope clinical and ancillary departments to facility provided drawings
• Review proposed solution design with internal and external customers to ensure accuracy and breadth of scope
• Foster positive relationships with internal partners during the process of developing Statements of Work, Quotes, Change Order, Concessions from inception to closure
• Develop and maintain Statement of Work language to support project initiative(s)
• Provide supporting deal documentation to Order Management, Service Delivery Teams, etc.
• Assist with internal and external customer communication, education, and presentations
• With an attitude of continuous improvement, identify, support, and promote opportunities to improve Solution Design & Quoting process(es) that supports internal and external expectations while not compromising on quality
• Other duties, as assigned
• 50% Travel

What you'll bring:

• Bachelor’s Degree (BS or equivalent experience) in healthcare, computer science, IT or other relevant fields, or a minimum 5 years in a sales engineer, implementation engineer, system administrator, architect, or project management role preferably in the healthcare industry.
• Familiarity with clinical technology systems that support patient care and patient safety initiatives.

Preferred:

• Familiarity with and ability to read and understand complete construction drawings, including architectural, structural, FEE, IT and MEP scope
• Experience with a general contractor, electrical contractor or low-voltage contractor
• Ability to work to deadlines, manage workload accordingly through prioritization, possess a high level of accuracy and attention to detail
• Knowledge of IT network, servers, and infrastructure
• Experience estimating multiple scopes, with the capability of building conceptual estimates.
• 3 years of progressive experience in AutoCAD
• Excellent communication (written and oral) and interpersonal skills

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a base salary range of $88,000 to $121,000 plus an annual incentive bonus. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.