Key Account Manager, Global Surgical Solutions- NSW

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

The Role:

We have an exciting opportunity that has arisen for a dynamic Key Account Manager to join our Global Surgical Solutions (GSS) team based in Sydney covering the NSW territory. Our Global Surgical Solutions team provides solutions for Operating Rooms, including Surgical Precision Tables, Surgical Lights,  Surgical pendants and integration. 

GSS has some of the most sophisticated operating tables covering Hybrid Theatre integration, Specialty Spinal Tables and boasts the world’s only operating table that is integrated with the Da Vinci Xi surgical robot! Our technology is complemented by an industry renowned Yellofin stirrup range enhancing our growing reputation.

Key responsibilities

• Execute sales strategies as set by the manager and leadership team to attain quarterly and yearly sales targets

• Develop new business and maintain existing business in order to grow the business

• Prepare and present sales proposals, tenders, product demonstrations and in-servicing to potential and existing customers as required

• Negotiate price within defined schedules and guidelines as required

• Attend corporate events as required including meetings and conferences

• Provide in theatre case support as required

• Support and participate in sales promotions and marketing activities as required

• Ensure customers, prospective customers and staff are technically proficient through in-service presentations, one-on-one training, peer education and supply of information

• Actively participate in the clinical environment by providing technical consultation as required

• Monitor local inventory issues for the relevant products in conjunction with our Supply Chain team

• Practice excellent territory management in terms of salesforce, organisation, administration & expense planning and control.

• Ensure the CRM (Salesforce) is kept updated to ensure effective reporting

• Ensure a strong sales pipeline and manage this effectively via CRM (Salesforce)

Key requirements

• Tertiary qualifications in Health Science/Biomedical Engineering or related fields

• 5 years or more of experience in a capital equipment sales role within the medical device/healthcare industry

• Proven experience working within the operating theatre environment within surgical capacity is highly desirable

• Experience with assisted technology or theatre capital infrastructure will be highly regarded

• Excellent selling skills, including beneficial selling techniques and key account Management

• Strong working knowledge of the tendering process

• Proficiency in Microsoft Office applications

• Strong negotiating and influencing skills

• Self-motivated, positive, and responsive.

• Ability to manage & plan your territory effectively using CRM Salesforce

• Willingness to travel interstate is required

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Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

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