Key Account Manager, Global Surgical Solutions (NSW & VIC)

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

We have an exciting opportunity that has arisen for a dynamic Key Account Manager to join our Global Surgical Solutions (GSS) team based in Sydney covering both NSW and Victoria.  Our Global Surgical Solutions team  provides solutions for Operating Rooms, including Surgical Precision Tables, Surgical Lights,  Surgical pendants and integration. 

GSS has some of the most sophisticated operating tables covering Hybrid Theatre integration, Specialty Spinal Tables and boasts the world’s only operating table that is integrated with the Da Vinci Xi surgical robot! Our technology is complemented by an industry renowned Yellofin stirrup range enhancing our growing reputation.

We are seeking an enthusiastic, self-driven and passionate personality to join the new team focusing on both private and public hospitals. Reporting into the Commercial Lead you will be focusing on achieving high engagement with surgeons and theatre staff, focussing on sharing our mission with prospective customers! Experience in operating theatres and/or Assistive Technology is highly regarded and working within the operating theatres supporting surgeons and nursing staff is a must.

You will be inheriting a territory rich with opportunities and possibilities. Utilising your experience on strategic territory planning and aligning with the business goals is a must to generate a solid pipeline and ensure long term future growth.

This is a capital sales role and best suited to a commercially focussed, results oriented individual.

Key responsibilities

• Execute sales strategies as set by the manager and leadership team to attain quarterly and yearly sales targets
• Develop new business and maintain existing business in order to grow the business
• Maximise market presence by spending as much time as possible in the field with customers
• Prepare and present sales proposals, tenders, product demonstrations and in-servicing to potential and existing customers as required
• Negotiate price within defined schedules and guidelines as required
• Attend corporate events as required including meetings and conferences
• Provide in theatre case support as required
• Support and participate in sales promotions and marketing activities as required
• Ensure customers, prospective customers and staff are technically proficient through in-service presentations, one-on-one training, peer education and supply of information
• Actively participate in the clinical environment by providing technical consultation as required
• Practice excellent territory management in terms of organisation, administration & expense planning and control.
• Monitor local inventory issues for the relevant products in conjunction with our Supply Chain team
• Practice excellent territory management in terms of salesforce, organisation, administration & expense planning and control.
• Ensure the CRM (Salesforce) is kept updated to ensure effective reporting
• Ensure a strong sales pipeline and manage this effectively via CRM (Salesforce)
• Ensure a safe working environment in accordance with the relevant Work Health and Safety (OH&S) legislation.

Key requirements

• Tertiary qualifications in a subject area related to healthcare, science degree or a similar field
• Five years plus experience in a capital equipment sales role within the medical device/healthcare industry
• Proven experience working within the operating theatre environment within surgical capacity is highly desirable
• Experience with assisted technology or theatre capital infrastructure will be highly regarded
• Excellent selling skills, including beneficial selling techniques and key account Management
• Strong working knowledge of the tendering process
• Proficiency in Microsoft Office applications
• Strong negotiating and influencing skills
• Self-motivated, positive, and responsive.
• Ability to manage & plan your territory effectively using CRM Salesforce
• Willingness to travel interstate is required

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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