Connectivity Manager - Healthcare Systems & Technologies UKIN

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At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

About the Role

We are looking for a Connectivity Manager to lead and guide the cluster connectivity team and ensure our connected solutions are implemented.

This pivotal role bridges pre-sales, product delivery, and implementation. It ensures smooth collaboration among therapy specialists, the commercial team, connectivity specialists, and technical/digital service functions. You will lead a team of connectivity specialists who serve as connectivity experts in commercial projects.

You will build a scalable, standardised, and customer-centric connectivity function that improves pre-sales efficiency. It guarantees technical readiness for implementation and allows for consistent, high-quality project delivery across UKIN. This supports caregivers in fully benefiting from Baxter connected solutions and ultimately aids patient outcomes.

Key Responsibilities

Technical Leadership & Governance

• Lead and develop a high-performing connectivity team (currently 5 professionals across UK & Nordics), encouraging a culture of technical excellence, collaboration, and accountability.
• Drive talent development and retention through structured upskilling programs, mentorship, and knowledge transfer to build an outstanding connectivity function.
• Establish and maintain connectivity governance standards — including scope of work development, documentation, cybersecurity, and integration frameworks.
• Act as the regional point for connectivity feasibility, prioritization, and coordination — working collaboratively with functional teams to align decisions and resolve technical challenges arising from critical issues.
• Partner closely with the Commercial/Clinical team and Digital Service to ensure efficient handovers, aligned accountability, and a consistent customer experience.
• Defend the existing installed base by championing and driving connectivity solutions to upgrade or connect non-connectable devices.

Sales Excellence & Field Support

• Serve as the first-line technical interface for the business and local connectivity specialists, providing expert mentorship on connectivity and system integration.
• Support commercial teams and hospital IT departments throughout pre-sales, acting as a trusted technical advisor and ensuring readiness for smooth implementation and timely revenue recognition.
• Drive technical excellence across Baxter’s Connected Care solutions.
• Accountable for sales of the cardiology product portfolio in the Acute setting.

Scalability & Enablement

• Develop standardised connectivity processes, playbooks, and training programs.
• Promote alignment and efficiency across UKIN by embedding consistent scope definition and governance practices.
• Foster strong collaboration between connectivity specialists, therapy specialists, Solution Architects, Digital Service, and Product teams to enable seamless customer integrations.

Strategy & Continuous Improvement

• Ensure consistent technical engagement across the Connected Care portfolio, supporting scalable, high-quality customer implementations.
• Provide practical insights to central teams on integration needs, interoperability challenges, and technical requirements observed in projects.
• Contribute to the Ecosystem & Partnership Strategy by assessing integration feasibility and supporting third-party solution enablement.
• Personally own and nurture high-level strategic relationships with key external partners such as EPR providers, ensuring alignment on interoperability, integration standards, and joint innovation opportunities.

Qualifications & Experience

• 8+ years of experience in healthcare IT, connected medical devices, or digital health, with strong technical and customer-facing expertise.
• Proven track record in connectivity, systems integration, or technical project leadership within healthcare or regulated environments.
• Strong understanding of hospital IT systems, cybersecurity, connectivity standards (HL7, DICOM, FHIR), and system interoperability.
• Strong market knowledge (tender, contracting, healthcare systems, etc.)
• Experience leading connectivity teams and implementing standardised governance frameworks.
• Ability to work effectively across commercial, clinical, technical, and service functions in a matrixed organisation.
• Strategic and hands-on approach, combining technical depth with operational excellence.
• Proficient in English and eligibility to reside and work in the UK.

“What are some of our benefits

of working at Baxter?

• Competitive total compensation package
• Professional development opportunities
• High importance placed on work life balance
• Pension
• Health Insurance
• Life Assurance

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Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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