This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Your role at Baxter

This role will be responsible for customer service and troubleshooting of the invoices received, open items follow up, reconciliations, and AP resolution. The process must be completed on time, detailed, following Baxter policies regarding authorization payment approval, authorization matrix, inventory receiving tolerance, purchase order setup and creation, invoice review understanding, and accurate taxes and retention applications, purchase order issues, discrepancies among others.

Your Team

We develop quality products with the patient in mind, so our efforts are also patient-centric. That means you can be proud of our work and the value we provide to people every day. Join our global company to learn from diverse colleagues, explore various business areas, and grow with encouraging leaders.

What you'll be doing

• Provide exceptional service to both internal and external customers, working with the corresponding parties to successfully resolve issues.

• Perform month-end close activities related to prepaid and accrual reports for Local Country Finance.

• Make the corresponding follow-up to the document types (credits) when the vendor notifies us about the credit.

• Provide follow-up for open items in the GRNI’s accounts over 90 days.

• Prepare the OV’s close to send to the processing team if required.

• Provide follow-up and solutions for Z1 Coupa cases.

• Run Coupa reports to tackle issues (Missing Receipt, approval pending, etc.).

• Prepare MIT’s report for detecting duplicates.

• Align with the daily invoice quota or the minimum established by the supervisor.

• Prepare AP Reconciliations and submit them to Blackline before the due date.

• Ensure AP reconciliations match between ledger and subledger, addressing any variances with corresponding follow-ups in Excel and Blackline’s templates.

• Provide explanations to the Supervisors/Manager/Finance regarding the status of the reconciliations.

• Conduct monthly follow-ups on reconciliations, regardless of frequency (Monthly, Quarterly, or Annually).

• Attend meetings with customers, suppliers, and Baxter personnel at all levels of the organization.

• Provide guidance to customers in processing tasks and resolution of Accounts Payable issues.

• Ensure all services provided comply with SLA’s, S-Ox, and Corporate Policies.

• Fulfill additional tasks and responsibilities as directed by the manager.

• Drive improvement initiatives for implemented processes.

• Resolve any issue with the supervisor and establish action plans to prevent recurrence.

• Draft any reports needed by the client or manager.

• Ensure understanding of audit processes held by country entities and their implications.

• Provide timely support documentation requested for any audited process.

• Ensure proper training/updates on tax changes or any other regulatory/statutory requirements applicable to the process.

• Keep customer regulations updated in the SOP.

• Review SOPs bi-annually.

• Notify the manager of any pressing matter that could affect the functioning.

• Adhere to the appropriate process within the SSC and the Local Country for addressing blocking issues.

• Ensure a sense of urgency is maintained, and promptly notify the supervisor of any potential issue that could affect operations.

What you'll bring

• Bachelor’s degree in Business Administration or Public Accounting

• At least 2 years of experience in end-to-end processes: Process orders/invoices, Debit/Credit memo, reconciliation (3-way match)

• Experience in reconciliations (accounting analysis, SO-x), purchasing, Goods Received Not Invoiced (GRNI)

• Intermediate knowledge of Excel

• Proficiency in English (B2+ or higher)

• Strong communication and accountability skills

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.