Sr. Specialist, Sales Resource

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Your Role at Baxter

As the Sr. Specialist, Sales Resource you are to serve as the key link between our field sales team and internal commercial operations. In this role, you’ll help drive sales success by ensuring smooth quote creation, order processing, and cross-functional coordination!

This is a full-time hybrid role with the standard working hours of Monday through Friday, 8am-5pm. The hybrid model includes working from home two days a week while reporting to the Charleston, SC office three days a week. Candidates must be local to the area and able to meet these in-office requirements.

Essential Duties and Responsibilities:

• Quote Creation - Create and distribute product quotes to sales reps.

• Order entry for Infrastructure projects.

• Infrastructure Order management - follow up on orders, update dates and products when needed.

• Liaison with a variety of functions as needed - Product Managers, Order Expedite Team, Planning, Shipping, and others at all plants, to ensure orders meet expectations.

• Communicate key order changes to the appropriate field team members.

• Resolve alternative solutions to accommodate various requests from field using knowledge of system and processes when applicable.

• Partner with cross functional teams when order has specified delivery date outside of normal lead times to expedite when needed.

• Partner with Operations and Production Planning as appropriate.

• Research Contract Pricing, SKU’s, Promotional Pricing, and other quote details.

• Communicate GPO contract quotes and terms and follow up with Contract Admin team as needed on master data.

• Provide details on product promotions and facilitate credit returns.

• New hire training as required.

Qualifications:

• Knowledge in SAP

• Proficient in Microsoft Word, Excel, Salesforce.com

• Experience with quote generation and order processing tools

• Excellent verbal and written communication skills

• Proven creative problem-solving skills

• Strong attention to detail

• Solid interpersonal and time management skills

Education and/or Experience:

• High School Diploma; Associates Degree or equivalent experience preferred

• 3 years of customer service experience, ideally in a sales support or operations role

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

The estimated pay range for this position is $54,400 to $74,800 annually. The estimated range is meant to reflect an anticipated salary range for the position! We may pay more or less within the anticipated range based upon market data and other factors, all of which are subject to change. This position may also be eligible for discretionary bonuses.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.